Who changed what on your account

Settings › Account activity lists, newest first, each change that decides who or what can reach your account: API keys created or revoked, webhooks set or removed, your product choice, team members added, changed or removed, and two-factor sign-in enrolled or removed. Each line names who did it and when.

Your whole agency on one timeline

If you own an agency or are one of its admins, buttons at the top switch from This account to the agency. That view puts everyone’s work on one clock, newest first: every entry on the agency’s incidents (notes, status changes, tasks, resources, SITREPs, files), every condition acknowledged, and every member’s account changes. Pick a person to see only what they did, or narrow it to one kind. It answers the question you get asked afterward: who made this call, and when?

Condition (CCIR) acknowledgements are on it too: each time someone presses Acknowledge on the red banner, the timeline records which condition, which event, who and when. It is recorded under whoever is signed in on that screen, so on a shared wall display sign in as the duty officer. Acknowledgements made before this was switched on were never recorded.

Partner agencies opening your incidents

When someone from a partner agency opens one of your agency’s incidents, it is recorded here on the agency owner’s account: the person, their agency, the incident, the level they had (view, contribute or manage) and whether a single-incident share or your standing sharing rule let them in. It is written once per person per incident per hour, so a busy night stays readable. Your own agency’s staff are not recorded.

What it cannot do

Nothing on the list can be edited or deleted, from the page or by anyone on your account; the server writes each line after the change succeeded. A change that failed is not listed, because it did not happen. Your own account's lines are yours alone; an agency's timeline is visible to that agency's owner and admins. Filter by person, or by kind — account changes, incident activity, or condition acknowledgements (who acknowledged which alert, and when).